Quick Summary

• Johannesburg (Friday, 10 April 2009) and Cape Town (Monday, 13 April 2009).
• Plenty of food and drinks.
• No Passouts – You can’t leave and then come back in again.
• Security and assistance available.

MY COKE FEST – QUESTIONS AND ANSWERS

1. Band Times/Schedule – Still to be decided
2. NO cameras, NO cooler boxes, NO bottles, NO drinks of any sort, NO alcohol, NO chairs, NO weapons, NO studded arm bands, NO studded jewellery of any sort, NO umbrellas of any sort or any recording equipment allowed. If any of the above is brought to the venue it will be CONFISCATED and WILL NOT be given back.
   The ONLY exception is diabetic patrons with a medic alert tag. Diabetic patrons are allowed to bring in what they need for their condition, within reason.
3. What will be different this year, in terms of venues?
   We’re only doing two cities (JHB and CT) – Durban is not included.
   We’ve also gone for venues where we control all the variables – from the moment people arrive until they leave (parking, security, food/drink, disaster control etc). In addition the venues are much larger and spacious – giving a true urban festival feel.
4. What about shops, what has been done to ensure that the public do not have to queue for food or beverages?
   We will control the shops unlike last year when some of the stadiums assumed this responsibility. Together with Coca-Cola and their bottlers, we’ll manage the individual shops in order to ensure a broad range of outlets, many more outlets than last year and loads of stock to deal with the volumes.
5. What about security? How will entrances and exits be handled and how many entrance and exit points will be available?
   Once again – we will assume responsibility for the security as opposed to last year where certain stadiums controlled access security. Clear signage, earlier gate openings, queue management and professional concert security staff will eliminate excessive queuing. The number of entrances and exists will be dictated by the size of the expected crowd in accordance with local legislation and international concert standards.
6. What has been organised with regard to paramedics or medical assistance. How many mobile paramedic and paramedic stations will be available?
   As with all our shows we will have professional paramedics on hand to deal with any eventuality. The number of points will be determined in agreement with an independent Disaster Management Advisor and in accordance with local legislation and international concert standards.
7. What about hydration in the public areas, will there be water available for public in the front of the stadium area?
   Yes – water will be freely available at strategic points, in addition to many soft drink serving points.
8. Who is in charge of crisis management and what is the strategy on this on the day?
   Responsibility for managing any crisis situation is maintained by the VOC (Venue Operations Committee) – a joint task team including local authorities (police, traffic, disaster management) and the event organisers. Before the event however; every possible situation is considered by a team (again including local authorities and events organisers) and precautions taken to limit risks.
9. Will pass outs be available for the public who need to go out and back in?
   No pass-outs will be available.
10. What is the capacity of the public parking and how many access points will there be to ensure smooth flow outside the stadium?
    There will be sufficient parking at each venue to handle the expected number of visitors. Together with the local traffic authorities we will develop a traffic management plan.
11. Signage: Will there be ample signage to show directions to portable toilets, medical assistance, security offices, food areas and refreshment areas?
    Yes.
12. What is the back up plan on hydration? Will there be access to more beverages should we run out?
    The bottlers have been briefed to carry more than sufficient, cold stock (based on a formula for the number of attendees per hour).
    Will plastic bottles be allowed this year so as not to delay service time by decanting into paper cups?
    All softdrinks will be sold in PET bottles – but cups will be available at Golden Circle entrances in order to decant liquids at these points (no PET bottles allowed in Golden Circle).
13. How many food and beverage shops/stalls will there be? How will this work?
    There will be a range of shops offering a wide variety of food. Food shops will be situated in easily accessible hospitality villages.
14. How is alcohol being handled, will it be available throughout or will the bars close at specific times. How will this impact on service to the public?
    The organisers (BIG Concerts) will hold the liquor license and intend running the bars in partnership with South African Breweries. Management of the bars will be handled in discussion with the relevant authorities, in accordance with legislation and international concert standard. It is unlikely that bars will close during specific times unless instructed by SA Police Services.
15. What is the layout of the stage and all the shop areas relative to the Golden Circle and GA areas? Is there easy access to all public areas?
    Concession areas will be easily accessible, but away from the general concert area in order to prevent crowding. Golden Circle patrons will have access to their own shop areas.